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Patient Experience & Engagement
Communication, navigation, shared plans, and digital tools that empower patients.
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Latest in Patient Experience & Engagement
Why trust, not attention, is healthcare advertising???s real currency
2+ hour, 34+ min ago (991+ words) There is a phrase we hear constantly in advertising: attention is the new currency. In healthcare, I would argue that attention alone was never enough. Trust is the real currency, and that is why Dubai’s decision to strengthen the standards…...
How technology can boost patient safety and satisfaction
11+ hour, 55+ min ago (250+ words) A next-generation nurse call system will improve the local healthcare sector by delivering higher quality care and boosting patient satisfaction through targeted communication and emergency prioritisation....
Comment: Why patient experience matters for safer care
1+ day, 9+ hour ago (756+ words) Healthcare Today Ahead of World Patient Safety Day 2026, Molly Hopson, senior research associate at Picker, says that for a safe NHS, we need to listen to the people accessing and using services. Currently, around one in every ten patients globally…...
How magnetic fields may affect liver disease: research and future
4+ day, 18+ hour ago (862+ words) Invisible forces surround us all the time. The Earth’s magnetic field bathes every living organism on the planet, while human-made magnetic fields emanate from power lines, household appliances, medical imaging devices, and an ever-expanding fleet of electronic gadgets....
Why Expectation Management Is Essential to Effective Care
6+ day, 21+ hour ago (600+ words) The medication didn’t work.” Nearly every clinician who manages chronic disease has heard some version of this statement. Sometimes treatment truly fails. Sometimes disease progresses despite appropriate therapy. But often the issue is more subtle: a gap between what the…...
Patients report high levels of confidence and trust in hospital care
1+ week, 5+ day ago (411+ words) Patients have reported high levels of confidence and trust in their hospital care. A national inpatient survey carried out by the Care Quality Commission (CQC) reveals strong satisfaction among patients at Hampshire Hospitals NHS Foundation Trust (HHFT), with more than…...
Bridging the gap between digital demand and fragmented care
3+ week, 3+ hour ago (901+ words) The sector has the clinical capacity to respond. But growth on that scale puts pressure on everything around the consultation: finding the right clinician, booking an appointment, sharing records, receiving prescriptions and settling invoices without unnecessary friction. Each one of…...
Healthcare marketing beyond the digital tipping point
2+ week, 2+ hour ago (113+ words) Now in its fifth year, the MM+M Media Summit 2026 brings together trailblazers from across health media and pharma marketing for a full day of provocative, future-proofing strategy sessions. Join Emily Welker as she explores how changing audience behavior, AI…...
Patient partnership without pay is not partnership: Rethinking how we value lived experience
2+ week, 6+ day ago (257+ words) Beneath the progressive rhetoric extolling the virtues of patient partnership in health research lies an uncomfortable truth: patient partnership is largely unpaid volunteer work. The expectation that patients contribute their expertise, time and often their trauma without compensation reflects a…...
Interviews Reveal Why Underserved Cancer Patients Visit Emergency
2+ week, 6+ day ago (848+ words) Emergency departments are often treated as the unavoidable front line of cancer care, but a new qualitative study suggests that many emergency visits during treatment begin long before a patient reaches a hospital door....